Owner Guide

Where can I find the pre-hire and post-hire checklists?
A link to the pre-hire checklist appears to owners at the top of the booking 24hrs before pick-up day.  Similarly, the post-hire checklist will also appear ...
Tue, 5 Mar, 2019 at 5:35 PM
How much should I charge for relocation fee?
You can set a relocation fee for each "Drop-Off" type booking.  Drop-Off is where you the owner, transport the van to the hirer's location. ...
Mon, 4 Mar, 2019 at 3:55 PM
Do I need to provide linen?
While it isn't a requirement to provide bedding/linen for hirers, we'd highly recommend doing so.   You have the option to charge an extra fee...
Tue, 5 Mar, 2019 at 5:36 PM
How do I update my pricing and availability?
You can set price and availability for each individual day via the calendar.  The pricing you set in the calendar overrides your default price per night. ...
Mon, 4 Mar, 2019 at 4:29 PM
I have sold my van. How do I remove/deactivate it from Camplify?
We're sad to see you go, we can help with deactivating your listing. Please call the Camplify team, or contact us via the website or email. Austral...
Tue, 5 Mar, 2019 at 5:37 PM
How do I reserve my listing?
You can reserve your listing via the calendar.   To get to the calendar, simply login and hit the MANAGE button for your van.  Then click the CALENDAR b...
Mon, 4 Mar, 2019 at 7:24 PM
Is my van covered by insurance?
Every listing on Camplify must have comprehensive insurance.  Many insurers will not cover your van if it's out on hire, so we have worked with industr...
Thu, 4 Apr, 2019 at 9:13 AM
How do I get more hires?
If you’re looking to get more hires, we suggest that you stick to the following game plan: Step 1: Make sure you've got high-quality photographs of...
Tue, 5 Mar, 2019 at 5:39 PM
When will I get paid?
Itching to feast your eyes on all the money you've made from your van? We're not surprised, it's a great feeling! To help understand when you...
Thu, 14 Mar, 2019 at 4:11 PM
What if the hirer wants to pay offline?
As an owner on Camplify it is important that you use the system and payment gateway to complete all hires. By paying through the system and completing the P...
Tue, 5 Mar, 2019 at 3:07 PM