Booking with Camplify

How do I pay for my booking?
After you've submitted a booking request to an owner, they need to then approve the booking before you can pay.   Once the owner has approved your ...
Tue, 5 Mar, 2019 at 5:33 PM
Can I cancel a booking?
We appreciate that circumstances can change and that you may need to cancel your booking. A booking is deemed as cancelled when you click the cancel but...
Wed, 13 Feb, 2019 at 3:28 PM
Am I paying the owner or Camplify?
All payments are securely held and processed through Camplify. When the hire is completed, Camplify will then forward the final payment to the owner accordi...
Wed, 13 Feb, 2019 at 4:17 PM
Does it cost extra for Drop-Off/Set-Up?
Yes, usually.  Drop-Off/Set-Up is where the Owner takes the vehicle to a holiday location for a Hirer (And is not movable by the Hirer) We refer to ...
Wed, 13 Feb, 2019 at 4:28 PM
How long does it take for the owner to respond to my booking request?
We recommend allowing at least 24 hours for the van owner to respond to your booking request.  While you’re waiting for a response, it is a good idea to...
Tue, 5 Mar, 2019 at 5:22 PM
Is linen included?
Some times!  Some owners will provide linen as part of the booking.  Others will charge an extra fee.  And some owners will not provide linen.  Check the de...
Thu, 14 Feb, 2019 at 3:11 PM
Why do I need to upload a profile picture?
Camplify is a peer-to-peer sharing service.  Many of our owners are private people who are looking to share their caravan/motorhome with camping enthusiasts...
Tue, 5 Mar, 2019 at 5:26 PM
What is the Service Fee?
Service Fee is a charge from the owner for each booking to cover the cost of restocking and getting the van ready again for the next hire.  It is a separate...
Mon, 4 Mar, 2019 at 4:39 PM
How do I change the dates of my booking?
In the event that you need to alter the dates of your booking, the first step is to contact the owner and ask whether the van is available for your new date...
Thu, 7 Mar, 2019 at 5:04 PM