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Important Information (AU)
Frequently Asked Questions
How does Camplify work?
Am I covered by insurance?
What if I break down?
How does the payment process work?
What is a brake controller, and do I need one?
What about road tolls?
Having problems with our site?
Where can I find the pre-hire and post-hire checklists?
How much should I charge for relocation fee?
Do I need to provide linen?
How do I update my pricing and availability?
I have sold my van. How do I remove/deactivate it from Camplify?
How do I reserve my listing?
Is my van covered by insurance?
See all 14 articles
Booking with Camplify
How do I pay for my booking?
Can I cancel a booking?
Am I paying the owner or Camplify?
Does it cost extra for Drop-Off/Set-Up?
How long does it take for the owner to respond to my booking request?
Is linen included?
Why do I need to upload a profile picture?
See all 9 articles
Pick-Up and Return
Can I pick up the van early? Or return it late?
What is a pre-hire checklist?
What is the Camplify hirer etiquette?
How do I leave a review?
How do I get good reviews?
Offline Pre-Hire Checklist
Help Desk Software