Managing Bookings

How do I edit the hirers booking? Dates? Prices?
In the event that you need to alter the dates of your booking, we have built a feature that will allow the owner or the hirer to propose new dates, they are...
Fri, 28 Aug, 2020 at 2:49 PM
Can the hirer postpone, instead of cancel?
Yes, you can postpone a booking easily with Camplify.  What does a postpone mean? Postponing is different to a cancellation, the booking will still go ...
Mon, 24 Aug, 2020 at 11:08 AM
How do I speak with the hirer?
Now that you've received your booking request, you need to reply to your potential hirer. The best owners on Camplify will respond within 1 hour of rec...
Thu, 20 Aug, 2020 at 3:35 PM
Why can't I talk to the hirer offline?
Camplify is purpose-built to be safe, secure, and easy for hirers and owners. It is imperative that all bookings go through the Camplify system in order...
Wed, 22 Jul, 2020 at 3:09 PM
Can I have two bookings on one day?
No, Camplify operates on a 24 hour day billing period, so you are able to have 1 booking per day. When did the policy change? We changed in 2020 from &...
Mon, 17 Aug, 2020 at 3:16 PM
How does Camplify screen hirers? Verify hirers?
Camplify validates potential hirers  We appreciate that hiring out your RV has risks, so we take verification very seriously. 1. Camplify verifies thei...
Mon, 27 Jul, 2020 at 11:52 AM
When should I reply and approve the booking?
Respond quickly to increase conversion The best owners on Camplify are responding within 1 hour, and their conversion rates double that of an owner that ta...
Wed, 22 Jul, 2020 at 3:12 PM
How do we apply a Discount for Hirers?
If you wish to apply a Discount or a Promotion Price to any Bookings you can call The Customer Support Team on 1300 416 133 and they will adjust your costin...
Mon, 27 Jul, 2020 at 11:51 AM
How do I decline a booking?
You have full control of every booking request for your van. Through our system, you approve or decline every request. This means that you have the final...
Wed, 22 Jul, 2020 at 4:33 PM
Do we blacklist hirers?
We ask every owner to submit a review on each hirer, this information is reviewed by a Camplify team member. If there were damages or issues, management wil...
Wed, 22 Jul, 2020 at 4:18 PM