Managing Bookings

How do I amend the Booking dates/ price?
In the event that you need to alter the dates of your booking, the first step is to contact the owner via your Camplify Dashboard and ask whether the van is...
Thu, 30 Jul, 2020 at 9:49 AM
How does Camplify screen hirers? Verify hirers?
Camplify validates potential hirers  We appreciate that hiring out your RV has risks, so we take verification very seriously. 1. Camplify verifies thei...
Mon, 27 Jul, 2020 at 11:52 AM
Receiving a Booking Request
When a hirer decides on your RV, you will be sent a "Booking Request", that comes through as a "Pending" booking. You will automatically...
Wed, 22 Jul, 2020 at 3:07 PM
How do I message the hirer?
Now that you've received your booking request, you need to reply to your potential hirer. The best owners on Camplify will respond within 1 hour of rec...
Mon, 27 Jul, 2020 at 11:54 AM
Why can't I talk to the hirer offline?
Camplify is purpose-built to be safe, secure, and easy for hirers and owners. It is imperative that all bookings go through the Camplify system in order...
Wed, 22 Jul, 2020 at 3:09 PM
When should I reply and approve the booking?
Respond quickly to increase conversion The best owners on Camplify are responding within 1 hour, and their conversion rates double that of an owner that ta...
Wed, 22 Jul, 2020 at 3:12 PM
What does a booking look like to the hirer?
Please see our extensive FAQ written for hirers with each step here 
Wed, 22 Jul, 2020 at 4:31 PM
How do I decline a booking?
You have full control of every booking request for your van. Through our system, you approve or decline every request. This means that you have the final...
Wed, 22 Jul, 2020 at 4:33 PM
Do we blacklist hirers?
We ask every owner to submit a review on each hirer, this information is reviewed by a Camplify team member. If there were damages or issues, management wil...
Wed, 22 Jul, 2020 at 4:18 PM
How do we apply a Discount for Hirers?
If you wish to apply a Discount or a Promotion Price to any Bookings you can call The Customer Support Team on 1300 416 133 and they will adjust your costin...
Mon, 27 Jul, 2020 at 11:51 AM