Hirer Protection and Damage

How does insurance work for a hirer?
When you hire a Van through Camplify, you’re covered by comprehensive insurance at no additional cost.  All of our bookings also come with complimentary NR...
Mon, 3 Aug, 2020 at 1:45 PM
Am I covered by insurance?
Yes!  All vans (caravans, motorhomes, campertrailers, campervans, etc) listed on our site must be comprehensively insured for hiring. We have worked wit...
Thu, 9 Apr, 2020 at 9:14 PM
What if I break down?
Every single hire through Camplify is covered by 24/7 roadside assistance. In Australia, we have an exclusive partnership with the NRMA.   How does ...
Fri, 9 Oct, 2020 at 9:44 AM
What is my liability as a hirer?
Accidents can happen to even the most careful drivers. Whilst the vehicle is in your care you are responsible for any damage, this includes damage caused by...
Tue, 30 Jun, 2020 at 2:34 PM
How can I reduce the chance of damage whilst I’m on a trip?
Here are our top tips on reducing the chance of damage occurring whilst you’re on a trip: Ensure you follow the guidance of the Owner during the hando...
Tue, 30 Jun, 2020 at 2:44 PM
What is the minimum age for drivers?
Hirers must be over 21 and under 80 years of age, and have a full drivers license. Please note, some vans have a higher minimum age of 25. Please speak...
Tue, 30 Jun, 2020 at 2:37 PM
Can I take the van off-road ?
All Camplify Vans are strictly prohibited to go off-road unless you have received explicit permission in writing from the owner to take that van off-road, a...
Mon, 3 Aug, 2020 at 1:47 PM
What happens if damage occurs whilst the van is in my care?
Unfortunately, accidents can happen to even the most careful of drivers. If you’re responsible for damage, the most you’ll need to pay is your maximum liabi...
Thu, 9 Jul, 2020 at 11:46 AM
What if the damage is not my fault?
When you hire a Van, you are responsible for any damage that happens while it is in your care. This includes damage caused by events you can’t control, such...
Tue, 30 Jun, 2020 at 2:41 PM
How do you determine responsibility for damage?
In the event of an Incident, Camplify’s role is to manage the bond, and apply the Owners and Hirers Terms and Conditions. Camplify has arranged a fleet poli...
Tue, 30 Jun, 2020 at 2:43 PM