General Insurance and Damage

What are my insurance options for rental cover?
Use your own rental insurance or take advantage of one of Camplify’s fully comprehensive insurance solutions.  1. Bring Your Own Insurance If you would...
Tue, 1 Sep, 2020 at 12:35 PM
How does the Flexible Membership work?
Becoming a Flexible member means you can use our fully comprehensive, on-demand cover for hire use, only up to 50 rental days per financial year. This means...
Tue, 1 Sep, 2020 at 12:30 PM
What if my van gets damaged during the hire?
One of the great things about  Camplify is the peace of mind we offer to both our owners and hiring members during their experience. If you're hesi...
Thu, 9 Jul, 2020 at 11:51 AM
What happens if there is damage to my van whilst on hire?
As Australia’s fastest-growing motorhome, campervan and caravan hire platform, we want to make sure you, and your van, are protected throughout each booking...
Tue, 30 Jun, 2020 at 3:29 PM
How can I reduce the chance of damage?
Practical things to consider about damage: If something does get damaged, have a quick chat with your hirer about it.  How did it happen? How bad is it? H...
Tue, 21 Jul, 2020 at 4:27 PM
How do damage claims work at Camplify?
Camplify holds a security bond for all hires that take place through our system. All owners complete the compulsory Pre and Post-hire Checklists for Insuran...
Fri, 21 Aug, 2020 at 10:17 AM
Does Camplify hold a hirer bond?
Yes, Camplify verifies a bond from the hirer. Camplify verifies a security bond for all hires that take place through our system.  The amount depends o...
Wed, 22 Jul, 2020 at 2:42 PM
Can hirers reduce their liability?
Yes, Hirers can reduce their liability. Accidents can happen to even the most careful drivers. Whilst the vehicle is in the hirer's care they are r...
Sat, 17 Oct, 2020 at 10:08 PM
What is Camplify’s role in managing an Incident?
In the event of an Incident, Camplify’s role is to manage the bond, and apply the Owners and Hirers Terms and Conditions.  Camplify is not an insurer. C...
Tue, 28 Jul, 2020 at 6:29 PM
Do I need personal insurance if I choose Premium Membership?
Premium Membership includes comprehensive cover for both personal and hire use. This means Premium Membership can replace your existing insurance provider. ...
Mon, 3 Aug, 2020 at 4:51 PM