When you need to change your card details - you can update your details through the Camplify dashboard securely.
- Go to your dashboard
- Click on your profile picture
- A drop-down menu will appear. Please select "Premium Subscription"
- Click this and then a pop-up box will appear from Chargebee - the payment portal
- Log in with your Chargebee email address - the system will send you an email with a single-use password for security
- You will be able to see your card details and subscriptions. Please add your new card details.
- Save your changes
The final step is to ensure that your new card is set as the Primary card. You can set this yourself on the payment portal or you can give Camplify a call at 1300 416 133 to mark this as the Primary card, otherwise, next month it will try the old card again.