The Pre-Hire and Post-Hire Checklists are mandatory forms about the condition of the RV.
They gather an accurate condition report of your RV at the time of the hire - like when you sign a lease to a house.
Owners complete the Checklist on the App at the "Handover" and it should take 20 minutes to complete. Your handover can be longer and explains how to use your RV to the hirer. These checklists are available the day of the hire going out and the day of the hire coming back in. These checklists will be available for you for a period of 48 hours, any damages discovered after this fact may result in the Camplify team being unable to assist.
You can locate wither the pre or post hire checklist via the Camplify App available on both apple and android devices.
The Pre-Hire Checklist
You will need to complete the Pre-Hire checklist with the hirer at the handover/ commencement of the hire. Make sure both parties thoroughly inspect the RV during this time to avoid any potential post-hire discrepancies.
The pre-hire checklist is critical for any hires that have taken place and subsequently require an insurance claim. This documentation is used to support any claims made by the owner/hirer. Without completion of this document, Camplify may not be able to support the recovery of the bond or a smooth insurance claim.
- You will complete the form with the owner and hirer both in attendance.
- You take photos using your phone camera WHILST you are filling out the checklist on the app.
- Photos must be live and you are not able to upload from old photos
This process takes between 15 to 60 mins to complete (all depending on the complexity of the van). This time should be allocated for the hirer and owner to ensure appropriate care is taken once the van is handed over.
FAQ - How can I be COVID Safe and hire out my RV through Camplify?
FAQ - How do I do a handover?
The Post Hire
When the hirer returns the van, the owner will complete the post-hire checklist. The owner has 48 hours to complete a thorough inspection of the RV looking for damage or unexpected uncleanliness. please ensure to be thorough upon looking at the van and esure to inspect all components for example; the awnings use, the roof and any other moving fixtures.
Help, I'm having issues!
Don't panic, we have lots of help available online and over the phone.
Please call Camplify 1300 416 133
FAQ - My Pre Hire photos haven't saved on the app?
What about if I can't do the Pre or Post Hire online?
FAQ - Can I submit the Pre and Post Hire Checklist offline?
As always, if you need more help, please call Camplify 1300 416 133