Rentsure Policy Wording on "Faultless Excess"

When submitting a damage claim you will not have to pay an Excess if; 


The Loss or Accident was not your fault or the fault of the driver or passenger or contributed to by the driver or passenger of your vehicle; and


You can provide Camplify with the name, drivers license and current address of the person responsible for the Loss or Accident, together with the vehicle registration numbers of the vehicles involved in the Loss or Accident. 


The assessed amount you are claiming is more than the Policy Excess. 


Where the third party or the driver of the other vehicle disputes who was at fault, the applicable excess will then become payable but will be refunded your excess, if we are successful in establishing that the driver of the other vehicle or the third party was 100% at fault. 


We reserve the right to collect the excess should it ultimately be determined that the driver of the other vehicle or third party was not 100% at fault.


FAQ - Insurance Update Announcement - Australia and New Zealand - July 28th 2020

FAQ - What are the key exclusions of the Rentsure policy?

FAQ - Can hirers reduce their liability?

FAQ - What is the excess for personal claims on Premium Membership?