Always complete the Pre-Hire Checklist at the Handover

Always complete the Pre-Hire Checklist with the hirer in person. You need to take photos live with the hirer and can't upload old images. So you will need to do it in the hirers presence.

We currently have a back up in place on the computer, but this will be phased out by August 2020. If you use the old form on your mobile or computer, you will take the photos first and then upload them to the form.

Here is a list of all Pre-Hire checklist questions;

  • Check the hirer's ID and confirm the name, address and license number with the details Camplify has sent you already in an email
  • Take a photo of the hirer's license
  • If another driver is required, you will add another photo of their license
  • It will ask you to show the hirer:
    • Locate the fire safety equipment and First Aid Kit
    • Locate the spare wheel and jack - Tyre replacement kit
    • Test all lights 
  • Demonstrate:
    • Awning usage 
  • Check the gas bottle condition
  • Specify if Fuel and Gas are included in the hire, or the hirer must refill or pay
  • Take and upload 4 photos of the existing condition of exterior + extras 
  • Take and upload 4 photos of the existing condition of interior + contents
  • Specify any existing damage + provide 4 photos 
  • Test all brake Lights, reversing and indicators
  • Ensure all mirrors are in place
  • Inform hirer of the height of RV
  • If your RV is a Motorhome or Campervan
    • Record the km's on the odometer
    • Specify the agreed km's included in the hire
    • The charge per additional km

How to complete the Pre-Hire Checklist:


  1. Login to your Camplify App
  2. Go to "Bookings" on the bottom menu
  3. Select the hire in "Upcoming"
  4. Click your hirers specific "booking"
  5. You will see a triangle icon next to "Pre-hire checklist"
  6. Click this and begin to answer the questions. 
  7. When you are complete, click "Submit" and a record will be saved to your account.


Camplify will send you a text reminder on the day of your hire to your mobile. Click the link inside the text, which will open the Pre-Hire checklist digital form.

BACK UP ONLY - On your Computer

You will also find a blue button, with the link on your booking. It will appear 24 hours before the pick-up.

  1. Click on the blue button called 'PRE-HIRE CHECKLIST' 
  2. An online form will appear and ask you the following questions
  3. When complete, click "Submit" and it will be sent to Camplify