Become a Camplify Owner 5

• How do I become a Camplify owner?
• What does Camplify charge the hirer?
• What if my RV gets damaged?
• How do we communicate with owners?
• What is my RV ID?

Setting up your RV listing 15

• How do I edit my listing?
• Setting up your RV hire type
• What questions should I ask hirers?
• How much can I charge? Pricing Strategies
• How do I update my pricing and availability?

See all 15 articles

Camplify App 2

• Download our Camplify App
• My pre hire checklist photos haven't saved on the app?

Camplify GPS Tracker 13

• Can I buy a Camplify GPS?
• I've ordered the GPS, but I haven't received it yet?
• Why am I getting errors when accessing the GPS tracker?
• How to login to see GPS Tracking
• How do I use the GPS?

See all 13 articles

Managing Bookings 10

• How do I amend the Booking dates/ price?
• How does Camplify screen hirers? Verify hirers?
• Receiving a Booking Request
• How do I message the hirer?
• Why can't I talk to the hirer offline?

See all 10 articles

Pick-Up and Return 11

• How can I be COVID Safe and hire out my RV through Camplify?
• How do I prepare the RV for hire?
• What is a pre-hire checklist?
• How do I do the Pre-Hire Checklist?
• How do I do a handover?

See all 11 articles

Getting paid from Camplify 3

• How do I know that a hirer has paid?
• When will I get paid?
• What if the hirer wants to pay offline?

Reviews of Hirer and RV 4

• How do I leave a review of the hirer?
• How do I get good reviews?
• What if my hirer leaves a bad review?
• If I have a damage claim in progress, should I leave a review?

General Insurance and Damage 13

• What are my insurance options for rental cover?
• How does the Flexible Membership work?
• What if my van gets damaged during the hire?
• What happens if there is damage to my van whilst on hire?
• How can I reduce the chance of damage?

See all 13 articles

Premium Membership 18

• Insurance Update Announcement - Australia and New Zealand - July 28th 2020
• Can I read the Rentsure Policy Wording / Product Disclosure Statement?
• How do I buy Premium Membership?
• What am I covered for?
• What are the key exclusions of the Rentsure policy?

See all 18 articles

Manage your Account 6

• Where is my Tax / EOFY statement?
• How do I remove/deactivate my RV from Camplify?
• Do I need to pay Tax?
• Do I need an ABN?
• Adding and updating your account information

See all 6 articles

Marketing and Growth 3

• How do I get more hires?
• Can Camplify help with Marketing?
• How do I start or expand my Camplify business?

Make a booking 16

• How do I make a booking with Camplify?
• How can I be COVID Safe and hire through Camplify?
• How do I speak with the owner?
• How do I adjust my booking?
• Why am I charged per day? 12pm start?

See all 16 articles

Paying for a booking 4

• How do I pay for my booking?
• How much is the deposit when booking with Camplify ?
• How to use your credits
• Am I paying the owner or Camplify?

Manage your booking 9

• How long does it take for the owner to respond to my booking request?
• What is the Cancellation Policy?
• Am I covered by insurance?
• Get ready for your holiday - Check the RV
• How does the payment process work?

See all 9 articles

Hirer Protection and Damage 13

• How does insurance work for a hirer?
• What is my liability as a hirer?
• How can I reduce the chance of damage whilst I’m on a trip?
• What is the minimum age for drivers?
• Do I need to name the drivers?

See all 13 articles

What is Camplify? 9

• Glossary of Terms for using Camplify
• How does Camplify work?
• I need help, what do I do?
• The NRMA and Camplify - Roadside Assistance
• Website not working?

See all 9 articles

Logging in to your account 4

• How to signup to Camplify
• How do I login to Camplify?
• I forgot my password
• How do I leave a public review about Camplify?

About COVID-19 + Camplify 1

• What are the latest travel restrictions in Australia?

Hiring during Covid-19 2

• What happens if I still want to take my planned trip with Camplify?
• What happens if travel restrictions return?

Owners during Covid-19 0