General 0

Offline Checklists 0

Getting Started 7

• How does Camplify work?
• Am I covered by insurance?
• What if I break down?
• How does the payment process work?
• What is a brake controller, and do I need one?
• What about road tolls?
• Having problems with our site?

Owner Guide 13

• Where can I find the pre-hire and post-hire checklists?
• How much should I charge for relocation fee?
• Do I need to provide linen?
• How do I update my pricing and availability?
• I have sold my van. How do I remove/deactivate it from Camplify?
• How do I reserve my listing?
• How do I get more hires?

See all 13 articles

Booking with Camplify 10

• How do I pay for my booking?
• How to use your credits
• Can I cancel a booking?
• Am I paying the owner or Camplify?
• Does it cost extra for Drop-Off/Set-Up?
• How long does it take for the owner to respond to my booking request?
• Is linen included?

See all 10 articles

Pick-Up and Return 4

• Pre-Departure Checks
• Can I pick up the van early? Or return it late?
• What is a pre-hire checklist?
• What is the Camplify hirer etiquette?

Hirer Protection and Damage 11

• Am I covered by insurance?
• What is my liability as a hirer?
• What is the minimum age for drivers?
• Do I need to name the drivers?
• Does Camplify allow drivers with an international licence?
• Can I take the van off-road?
• What happens if damage occurs whilst the van is in my care?

See all 11 articles

Owner Insurance and Damage 11

• What are my insurance options for rental cover?
• How does the Flexible Membership work?
• Do I need personal insurance for my van if I choose Premium Membership?
• What am I covered for?
• What are the age restrictions of the Rentsure policy?
• What are the key exclusions of the Rentsure policy?
• How do I notify a claim?

See all 11 articles

Reviews 2

• How do I leave a review?
• How do I get good reviews?

GPS Tracker 2

• 'The Bug' tracker - Getting Started
• Cellular Battery Life Estimate