Set up your van listing

1. Minimum inclusions
2. Creating your listing
3. Selecting your type of RV
4. Berths
5. Setting your location
6. Selecting your hire type
7. Minimum days
8. Linen
9. Hiring rules
10. Pricing your listing
11. Cleaning fee
12. Naming your listing
13. Describe why your RV is great
14. Additional information
15. What should I include in each hire?
16. Messages to hirers
17. Editing a listing
18. Managing your calendar
19. Updating your calendar
20. How to upload photos to your listing
21. Listing a tow vehicle
22. Instant Book
23. Cancellation Policy
24. Deactivating a listing

 

Minimum inclusions to list on Camplify

Camplify is a peer-to-peer RV sharing platform that connects RV owners with people who want to hire RVs. Camplify makes it easy for travelers to find the perfect vehicle for their needs while allowing RV owners to earn extra income on their assets. To list your RV it must meet the following criteria:

• Be registered, roadworthy, and safe for hire. 
• Meet all state transport requirements.
• Provide sleeping within or on top of the vehicle (does not include a standalone tent).
• Include kitchen items, cooking facilities, and food/water storage. 
• Provide storage for equipment.
• Be clean, comfortable, and maintained for hirer comfort. 
• Have an adequate damage cover policy.

Additionally, tow vehicles must also include:

• A GPS tracker
• Camplify Premium Membership

Camplify reserves the right to accept or reject any listing and will work with owners towards successfully hiring through the platform. 

---

 

Creating your listing

To create a new listing:

1. Log in to your Camplify account and select “listings.”
2. Click “List a van.”

Alternatively, click here to get started.

---

 

Selecting your type of RV

Expander: An expander, also known as an expandable caravan or hybrid caravan, is a type of caravan that combines the features of a traditional caravan with the ability to expand its living space. These vehicles typically feature fold-out beds or sections that can be extended to create additional sleeping or living areas.

Motorhome: A motorhome is a self-contained mobile home on wheels. It combines living quarters with a motorised vehicle, allowing occupants to travel and live comfortably on the road. Motorhomes usually include amenities such as sleeping areas, kitchen facilities, a bathroom, and dining/lounge spaces.

Pop-top: A pop-top, also called a pop-up camper, is a type of camper trailer that features a roof that can be raised or "popped up" to provide additional headroom and living space. 

Soft-floor camper trailer: A soft-floor camper trailer is a type of camping trailer that features a soft or flexible floor, typically made of canvas. These trailers usually have a fold-out design that allows for easy setup, and they often include sleeping areas, kitchen facilities, storage, and sometimes even a dining/lounge space.

Hard-floor camper trailer: A hard-floor camper trailer is a camping trailer that features a solid, rigid floor instead of a flexible one. They often have a fold-out design for easy setup.

Toy hauler: A toy hauler is a type of RV or trailer designed to transport motorcycles, ATVs, or other "toys." Toy haulers typically have a rear garage area with a large ramp door for loading and unloading, which can also serve as additional living space once the toys are removed. They also include separate living quarters.

Fifth wheel: A fifth wheel is a type of towable RV that is designed to be towed by a pickup truck with a specialised fifth wheel hitch. Fifth wheels are characterized by their unique "gooseneck" hitch, which extends over the bed of the truck. 

Campervan: A campervan is a compact RV that is typically based on a standard van chassis. Campervans are designed to provide basic accommodations for camping and traveling, usually including a bed, a small kitchenette, and sometimes a portable toilet. They are a driveable home on wheels but not often as spacious and packed with facilities like a motorhome. 

Tow vehicle: A tow vehicle refers to a vehicle that is used to tow a camper trailer or caravan behind it. It can be any vehicle capable of pulling the weight of the trailer, such as a truck, SUV, or even a car with the appropriate towing capacity.

Other: This section allows you to list with Camplify if you are unsure of the type of RV you have. Please contact Camplify once you have completed your listing so we can assist you to list in the correct category as hirers may not easily find your vehicle using the search function. 

---

 

Berths

The term "berths" refers to the sleeping accommodations or sleeping spaces available in your RV. It indicates the number of people who can sleep comfortably in the vehicle. Each berth typically represents a separate sleeping area or bed.

Internal berths refer to sleeping spaces inside the main living area of the camping vehicle. These berths are often found in the form of fixed beds or convertible seating areas that can be transformed into beds. If the vehicle can sleep 4 people inside then it would be considered “4 berths.”

External berths, refer to sleeping spaces outside the main living area of the camping vehicle. These berths are typically found in the form of rooftop tents. 

---

 

Setting your location

Hirers will arrive at the location specified in your account for a handover during each RV rental. It is crucial to provide accurate information, as it will impact search results and the details given to the hirer. Camplify will not disclose this information to hirers.

---

 

Selecting your hire type

There are 3 methods of hiring out your RV and you can choose from Drive, Stay, or Deliver. Consider that you will need to do a handover in person at the location specified.

1. Drive - Hirers drive your RV on their adventure.
2. Stay - Hirers stay in your on-site RV. Recommended for owners who have fixed caravans on their property.
3. Deliver - Drop off and set up your RV at an agreed caravan park, campsite, or location. Hirers are not able to move their RV on this type of booking.

---

 

Minimum days

Camplify has a minimum of 2 days for a booking. By keeping your minimum set to 2 days, you are likely to receive more bookings however, you will need to manage a larger amount of inquiries, cleaning, and handovers. 

Consider if you would like people to go away for a weekend or prefer a longer trip at the risk of fewer bookings.

---

 

Linen

You have the option to include linen at either no cost, a fee (recommended $10 per bed), or exclude it from hire. Linen refers to everything that would typically go on a bed during a stay and includes sheets, blankets, pillows, and towels. You should clearly inform hirers if you do not include any of these items, so they can adequately prepare for their adventure. 

---

 

Hiring rules

When renting out your RV through Camplify, it's essential to establish specific hiring rules to ensure a smooth experience for both you and the hirer. While Camplify provides a standard set of Terms and Conditions for hirers and owners, adding your own hiring rules will encourage responsible hirers and minimise the risk of damage to your RV. Here are some common categories and examples of hiring rules you can consider:

Example

EMERGENCY: If you have any concerns, an engine warning light appears or an accident occurs, please pull over and call the owner for assistance once all occupants are safe. Hirers can call 02 4075 2000 for roadside assistance. 

For all written communication between hirers and owners, please use the Camplify App. 

General rules

• No off-road driving
• No smoking inside the RV
• No off-road/beach driving/extended unsealed roads (over 7km)
• No pets, or pets allowed only upon application
• Hirer age restrictions (as set by the owner)
• Awning must be packed away in case of windy weather
• RV must be returned tidy or a cleaning fee may be applied
• Standard pick-up/drop-off times (remember, a full 24-hour period is available for booking)
• No cooking inside the van (use BBQ provided)
• Return the vehicle with a full tank of fuel
• Refill gas or gas is included in the hire

Motorhomes/campervans specific rules

• Kilometre limits (daily or per-hire basis)e.g. 200km/day and 0.75c after.
• Travel distance limits (radius from base)
• If an engine light appears, hirers must pull over and call the owner for assistance immediately

Caravans/trailers/towables specific rules

• Minimum towing experience required
• Minimum tow-vehicle requirements
• Minimum license requirements
• No nighttime driving/towing
• Brake controller requirements (included or purchased as an extra product)
• Towing mirror requirements (included or purchased as an extra product)

---

 

Pricing your listing

While pricing is completely up to you, here are some suggestions for approaching your pricing strategy. 

Example pricing breakdown

Research local competition

Look for similar vehicles in your area, consider what they include, and how much they charge. Of course, we recommend you research other local vans on Camplify as your first check.

You can also research other local competitors such as motorhome hire companies and Uber Carshare to get a feel for acceptable rental pricing in your area.

Industry bodies like Tourism Research Australia also offer some great resources and insights into the caravanning market and you can stay informed on caravan and camping data by state.

Service fee

The service fee is a one-time fee per booking to cover cleaning, restocking, perishables, and wear and tear. 

We recommend setting this to approximately 50% of your daily fee, or a maximum of $100 per day. 

You can choose to set your service fee to $0 and increase your daily fee instead. 

Extra products

You can offer a selection of extra products at a fee of your choice. You can charge for items such as generators, bike racks, and BBQs.
A good rule of thumb for additional products is to include the standard, basic items that a hirer will need for their trip, but any high-value or experience-boosting items attract additional fees. 

Delivery fee

The delivery fee is a once-off charge for the total distance to deliver an RV. E.g. (100km drop off x $0.75) x 2 trips = $150.

Seasonal pricing

We offer the flexibility to change your pricing based on calendar dates. Generally, most owners review pricing based on peak periods.

We recommend increasing your ‘default’ pricing by around 10-15% for shoulder periods and 30% for peak periods. For example:

• $100 off-peak
• $115 shoulder
• $130 peak

Peak periods are indicated on your calendar by a yellow mark and include dates such as:

• School holidays
• Public holidays
• Local events
• Christmas, NYE, and Easter

Additional Kilometre Charge

Many “Drive” only vehicles will travel long distances, rapidly increasing the frequency of needing maintenance. You can charge for additional kilometres, which is documented on the pre and post-hire checklist. 

Pricing will be based on the type of drivable vehicle you are hiring and the cost of maintenance. Camplify recommends an average of 0.75c per kilometre over your daily limit. 

Deals, discounts, and special offers

You can offer deals to increase bookings during low periods. Some owners provide discounts to friends and family, or content creators in exchange for photos, videos, and being tagged on social media.

This is also a great way to get some incredible photos to include on your listing! As we know listings with great photos attract more hirers and get more bookings.

To apply a discount, you can reduce your daily rate before accepting the booking or contact us via Live Chat with the booking number and details.

---

 

Cleaning fee

You are expected to clean between hires for hygiene and tidiness however a cleaning fee can be charged for excessive cleaning. Some hirers may opt to pay this upon booking. In some circumstances, Camplify can be notified that a cleaning fee will need to be charged as a part of the post-hire checklist damage process and will be reviewed by our team.

As a general expectation when considering a cleaning fee:

Cleaning type	Approximate time	Internal	External
Regular cleaning (no charge)	Up to 2 hours	Sweep floors and wipe down surfaces. Tidy equipment and wash all bedding.	Rinse and sponge the outside of the RV for general dust and dirt.
Clean the van for me	Up to 4 hours	Sweep floors and wipe down surfaces. Tidy equipment and wash all bedding. Clean internal cupboards, cooking utensils, and wet areas.	Rinse and sponge the outside of the RV for general dust and dirt. Clean the undercarriage and scrub dirty areas.
Clean the van for me (including toilet)	Up to 4.5 hours	Sweep floors and wipe down surfaces. Tidy equipment and wash all bedding. Clean internal cupboards, cooking utensils, and wet areas.  Dispose of toilet content and clean the cassette.	Rinse and sponge the outside of the RV for general dust and dirt. Clean the undercarriage and scrub dirty areas.
Outback trip clean (excluding toilet)	Full clean	Sweep floors and wipe down surfaces. Tidy equipment and wash all bedding. Clean internal cupboards, cooking utensils, and wet areas. Includes red dirt and excessive dust.	Rinse and sponge the outside of the RV for general dust and dirt. Clean the undercarriage and scrub dirty areas. Includes red dirt and excessive dust.
Clean the chem toilet for me	Up to 1 hour	Dispose of toilet content and clean the cassette.

---

Naming your listing

When listing your RV on Camplify, it's essential to choose a creative and unique name that not only captures its personality but also sets it apart from other listings. Instead of just mentioning the brand, year, and make, consider using puns and play-on-words to give your van character. Before finalising your RV’s name, check to make sure it hasn’t been used already so that hirers can identify your unique RV. 

---

 

Describe why your RV is great

When listing your RV on Camplify, creating an engaging and informative description is crucial to attract potential hirers. Start with a captivating introduction and highlight a unique or charming feature of your RV to capture their attention.

Emphasise the comfort and convenience of your RV, and mention any features that will make their trip more enjoyable. It's also a good idea to mention its suitability for different types of trips, such as weekend getaways, family vacations, or extended road trips.

Tailoring your description to your target audience is also important. Consider the type of hirer you want to attract and adjust your description accordingly. By creating an appealing and detailed description, you can showcase your RV's best features and convince potential hirers that it's the perfect choice for their trip.

Example:

“Ronald the Road Roamer is the ultimate home-away-from-home for adventurers seeking a memorable and comfortable journey. The spacious interior, featuring a queen-size bed with premium bedding, guarantees a restful night's sleep after a day of exploring. The fully-equipped kitchen, complete with a fridge, stove, and ample storage, makes meal preparation a breeze, while the convertible dining area ensures quality family time.

With solar panels and a reliable power system, you'll have the freedom to explore off-grid locations without sacrificing modern conveniences. Ronald the Road Roamer also boasts a custom-designed outdoor shower, providing a refreshing experience amidst nature.

Whether you're embarking on a romantic weekend escape, a family holiday, or an extended road trip, Ronald the Road Roamer is your perfect travel companion, ensuring a memorable and enjoyable adventure every time."

 

Writing not your thing?

We’ve put together a clever ChatGPT tool to help write your listing description for you! Check out the writing tool and make your listing stand out.

Write it for me

 

---

Additional information

When creating a listing on Camplify, providing detailed additional information can help potential hirers understand your expectations and what's included with the hire. Start by sharing your reasons for renting out your RV or add a personal touch to connect with hirers. Outline your expectations for the RV's return condition, such as cleanliness, fuel levels, and any specific cleaning tasks hirers should complete. Many owners mention discounts, specials, additional kilometre charges, and seasonal pricing, so hirers understand why they may see a “from” price that is different from their daily rate. You can discuss any complementary extras here including items like games, equipment, or BBQs for example. 

Example

We hire Ronald the Road Roamer to help avid travellers like us discover the beautiful sights in our region. Ronald has been carefully customised and comes fully equipped for your enjoyment.

When your journey ends, please return "Ronald the Road Roamer" tidy and ready for its next adventure. Ensure the hotplate is free of grease and the vehicle has a full tank of fuel. Please avoid washing the awning and rooftop tent as we like to use special products. We're proud to offer discounts to emergency services, hospital staff, and military personnel—please mention this when you book.

Complimentary included extras

BBQ + gas

Table and chairs

Fully equipped kitchen

General camping equipment

Basic pantry

Storage and water storage

Games

12v shower (basic)

Helpful tip: Opt for cans over glass jars to prevent leakages and save space in your bin bag. 

Extra Charges

Kilometres: 200km/day max - $0.75/km after

Pricing

$89 low season

$99 shoulder season

$129 peak season

---

What should I include in each hire?

Hirers are looking forward to an easy and relaxing adventure with your RV. Include all of the basics to get started with, and some nice individual finishing touches for an exceptional experience. 

---

 

Messages to hirers

When a hirer makes a request to book your RV, they will automatically be sent a set of questions set by you.

When you're writing your booking message, consider what information you need from the hirer to ensure the booking is right for you and your van.

Example

Thank you for your request to book Ronald the Road Runner. Please answer the following questions so that we can make sure that this RV is perfect for your adventure.

What are the name/s, age/s, and phone number/s of all drivers?

What is your planned itinerary? 

What is the purpose of the trip?

What time do you hope to pick up/drop off the RV?

Do you plan to travel on any unsealed roads or off-road?

What is your level of towing experience?
Do you have electric brakes and towing mirrors as we do/do not have some available for hire? 

Do you have a 12 pin/7 pin flat/round trailer connection?

Do you have an Anderson 12v connection?

Is there anything else you need or I can assist you with so you can enjoy your experience?

Please note: A deposit is required within 48 hours of your booking being approved otherwise we may cancel, as it blocks our calendar for further bookings. 

---

 

Editing a listing

Customising your listing on Camplify is easy and can be done via the Owners Dashboard. To make changes to your listing:

1. Log in to your Camplify account.
2. Click on "Listings" to access your list of current listings.
3. Click on "Manage" next to the specific listing that you want to edit.
4. Click on the "Edit" button next to the section that you wish to update.
5. Make the necessary changes to the selected section of your listing.
6. Once you have made all of your desired changes, click "Save Changes" to update your listing.

---

 

Managing your calendar

It is essential to keep your RV's calendar updated to show when your listing is unavailable and ensure it won't be visible in search results for unavailable dates. We suggest that you block days after larger bookings to catch up on maintenance and minor repairs.

Some reasons you might want to block your calendar include:

• Taking your own holiday
• Scheduled maintenance or servicing
• Unable to do a handover due to absence
• Needing the RV for a portion of the day, requiring a full 24-hour block

If you change your mind and want to make the dates available again, just follow the same process below and select "available." Keep in mind that when you save your preferences, it will update the other fields selected.

---

 

Updating your calendar

To update your calendar, you must use the Camplify website which can be accessed on your desktop or handheld device. Please note that this function is not currently available via the Camplify Owners App. 

By accessing the calendar, you can:

• Block or unblock your calendar
• Change your daily booking fee for a date range
• Set the minimum hire days for a period
• Adjust the cancellation policy on specific dates

Highlights are present on the calendar with information to indicate school holidays, public holidays, and bookings. Please note, this varies for the Camplify Owners app and the website.

Steps

1. Log in to your Camplify Dashboard on your computer and select the calendar next to the listing you wish to edit, or select “Calendar” from the navigation bar.
2. Simply click and drag your mouse from the start date to the end date. You can also manually select the start and end dates of adjustment in the information box. 
3. Update the required fields, noting that it will affect all dates within the range selected. 
4. Click "Save".
   

---

 

How to upload photos to your listing

Photos are the most critical aspect of your Camplify listing to attract potential hires. By having great photos, hirers can see what you have to offer before they book. You can select a header image and up to 20 additional photos to upload. 

You should never upload stock images or other owners' photos to their listing as it isn't an accurate representation of the van and is a breach of Camplify terms. Screenshots must also be avoided, as the quality is reduced and private images and information are often included in the screenshot.

We've put together a Camplify photography guide and editing guide to help you take the best photos for your van listing. You are far more likely to get bookings if you have a great range of photos of your van included.

Check out the Photo Guide here and the Photo Editing Guide here.

 

To update your photos

1. Select “Manage” next to the listing you wish to edit.
2. Scroll down to "Images" and select "Edit".
3. Upload a "Header Image" - this is the main image on your listing and the first image seen by hirers however by default, your first image in “additional images” will be your header image.
4. Scroll to "Additional Images".
5. Click "To upload images click or drop here" - you can upload up to 20 images. It is recommended that you click and upload 4 images at a time. 
6. Wait for the banner on the photo to change from "Cancel Upload" to "Remove Photo."
7. Rearrange the images by clicking and dragging each image. 
8. Click "Save."
9. Repeat these steps if you are uploading only 4 at a time.
   
   

Troubleshooting

• Try restarting your device and logging back in. Sometimes your browser may have issues.
• Ensure there is no “blocker” installed in your browser that is stopping the upload.
• Make sure you have a stable internet connection. If it is interrupted, the upload will fail.
• Upload a maximum of 4 images at a time. 
• Limit image file sizes to less than 4 MB.

---

 

Listing a tow vehicle

Listing your tow vehicle on Camplify is an excellent opportunity to generate additional income while assisting others in embarking on memorable adventures. When creating a new listing, please consider the following points:

• All tow vehicles must have Camplify Premium Membership.
• All tow vehicles must have a GPS installed.
• It is not necessary to have another RV listed on Camplify to list a tow vehicle.
• Tow vehicles are not allowed to venture off-road.
• Depending on your vehicle's location, you might need to modify your registration and/or Compulsory Third Party (CTP) information. Make sure to read and understand the relevant government resources before listing your tow vehicle.

---

 

Instant Book

---

 

Cancellation policy

You can select from 2 types of cancellation policies including strict and Flexible.

For more information, please refer to the cancellation policy webpage.

---

 

Deactivating a listing

You can request deactivation if you wish to remove your listing and you can request to reactivate your listing at any time. 

You will see each deactivated listing on your profile for your records, as Camplify does not permanently delete them due to record-keeping requirements. 

By submitting the form below, you can request to:

• Deactivate your Flexible, BYO, or Premium Membership listing and remove it from hire.
• Cancel your Premium Membership*

Please complete this form once per RV you would like to update.

Camplify Australia Deactivation Form
Camplify New Zealand Deactivation Form

Once your form is submitted, our team will review your request within 72 hours and send you a confirmation. 

Premium Membership Cancellation

If you need to cancel, please be aware of the Premium Membership agreement.

• Camplify's Premium Membership is set at a minimum term of 12 months and can be paid monthly or annually. 
• You must provide proof of sale to terminate your membership within the agreed contract period. 
• A cooling off period of 21 days for Premium Membership is allowed and termination must be submitted in writing.

If someone has saved the direct link to your RV, it will still appear. However, there will be a notification where they would usually book that says "This RV is deactivated and not available to book".

Your details and information will still be active on Camplify's internal database, however, when deactivated your RV will not be searchable through our website.

If you have upcoming bookings 

1. Block out your calendar so that you don't receive new bookings.
2. Contact each hirer for your upcoming bookings and notify them that you are unable to honour their booking. Let them know that if they have made a payment, this will automatically be credited to their account ready for them to rebook another RV.
3. Cancel all bookings including pending, approved, and paid.