How to Use Analytics on Your Owner Dashboard

Analytics is a Premium Member-exclusive feature that is available in the new account experience. It gives you a full breakdown of your performance as an owner, plus how each of your premium listings is performing individually, including listing views, ratings and earnings.

Analytics Insights

• Rating breakdown across four categories: accuracy, cleanliness, communication and check-in
• A monthly earnings overview comparing this financial year and last financial year
• Listing statistics including views, saves and earnings across your premium listings
• Super Owner badge tracking, with live progress against the owner rating and review count targets

Analytics pulls together the numbers that matter most to your hire income and your reputation in the community. Instead of piecing together your performance from separate pages, you get one screen that shows how you're tracking and where you have room to grow.

This is one of two new features exclusive to Premium Members on the new account experience, alongside Campaigns. If you're not yet a Premium Member, you can upgrade from your Membership page to unlock both.

Accuracy, cleanliness, communication and check-in are scored separately. Each rating is shown as a score out of 5, with a progress bar so you can see at a glance which area is strongest and which might need attention before your next hire. You will also see a pill indicating the change over the past 3 months.

Your earnings chart runs for the financial year. You can compare this year against last year month by month, so you can spot seasonal patterns, like when local owners in ski regions see a lift over winter, or coastal owners see demand build over summer.

Three figures sit below the chart. Paid to date shows what's already landed in your account, Upcoming shows what's confirmed and on its way, and Avg / month gives you a rolling sense of your typical hire income.

Earnings and tax statements live on one combined page. You no longer need to jump between separate screens to reconcile your income for tax time, see Earnings and Tax Statement Tab in your account for more detail.

The Super Owner section shows your live progress toward earning the Super Owner badge, a recognition for owners who consistently deliver a strong experience across the community.

• Owner rating - target is 4.9 or above. Your current score is shown against target, with a note of how far above or below you're sitting.
• Review count - target is 50 or more reviews. The bar shows your progress and how many more reviews you need to reach target.
• Owner engagement - shown as either Engaged or not yet meeting the mark, reflecting your responsiveness and activity across bookings and messages.

Each criterion shows a tick when met. Meeting all three unlocks the Super Owner badge on your profile, which can help your listing stand out to hirers browsing owners in your area.

Analytics Insights

1. Log in to your Camplify owner account.
2. If you haven't already, opt in to the new account experience from your user menu in the top right corner.
3. From the left-hand side menu, select 'Analytics'.
4. Review your ratings breakdown, earnings chart, and Super Owner progress on the one page.

Pro-tip: check Analytics regularly, not just before a big hire season. Small dips in your ratings or engagement are easier to fix early, before they affect your Super Owner progress.

Key Analytics questions:

Do I need to be a Premium Member to use Analytics? Yes. Analytics is one of two features, alongside Campaigns, reserved for Premium Members on the new account experience. You can upgrade from your Membership page.

Will Analytics be available on the classic dashboard? No. Classic will become unsupported from 1 October 2026, and any new features, including Analytics, are only available on the new experience. See New Account Experience for how to opt in.

Does Analytics show individual listing performance if I manage more than one van? Yes, if you are on Premium Membership. Analytics is built to help you track performance whether you manage a single van or several listings across your account.

What if my owner engagement shows as not yet met? This reflects your responsiveness and activity across bookings and messages. Responding promptly to hirer enquiries and keeping your calendar up to date are good first steps.

Can I still access Analytics on the Camplify app? The new account experience, including Analytics, is live on the web, with the app version to follow.