Updating your credit card details
Verification
To ensure the safety and security of all parties involved, Camplify has a verification process in place for new owners and hirers who join the platform. This process involves a series of steps designed to confirm the identity of new owners.
Once owners have created an account, they must submit their account details to be paid. To be verified, owners must submit a minimum of:
- Date of birth
- Photos (and header image) - *no stock images
- Email/contact details
- Address
- Registration number
You will receive a text message and email to verify your identity. By submitting a valid government-issued ID (e.g. driver's license or passport), and a live-selfie (facial image), Camplify will use this information to run an identity check using a secure third-party service on all owners to confirm their identity.
Once all the steps are completed, a listing will be submitted to the Camplify team for review and they will be in touch with the outcome.
Finding your RVID
An RVID is a unique identifier for each listing on Camplify. Camplify may request that you provide this number for accuracy when reviewing information.
- Log on to your Owners Dashboard (web)
- Go to Listings
- Click Manage listing
- Your RVID is the number that appears next to the name of your listing.
Earnings
To view your earnings click here.
To learn more about fees and payment information, including earnings, please check out Viewing Payments.
Updating your bank details
We require your bank details to pay your income into your preferred account.
To update your banking details via the owners' dashboard on the desktop, please follow these steps:
1. Login to your owner's dashboard (web)
2. Select Profile from the left-hand navigation menu
3. Open the "Payment details" tab and update your bank details
4. Click Save
Please note that Camplify will never request your card or account details over the phone and users should never submit these via email for security purposes.
Updating your credit card details
To update your card details follow these steps:
- Log in to your owners' dashboard (web)
- Select membership from the left-hand navigation menu
- Click Manage
- Select Billing method
- Important: Contact customersupport@camplify.com.au via Live Chat to inform us that you have updated your card details and let us know the last 4 digits only.
Updating your Address
To update your address details on Camplify click here and follow the steps below.
1. Log in to your owners' dashboard (web)
2. Select Profile from the left-hand navigation rail
3. Click “Contact information” and complete your details.
4. Click Save
Calendar sync – import
1. Log in to your owners' dashboard (web)
2. Select "Calendar" from the left-hand navigation menu
3. Click "Sync external calendars"
4. Click "Import"
5. Paste your external calendar link into the box and click "Add calendar."
Calendar sync – export
1. Log in to your owners' dashboard (web)
2. Select "Calendar" from the left-hand navigation menu
3. Click "Sync external calendars".
4. Click "Copy link"
5. Copy the URL for your chosen calendar app and paste it into the calendar URL field (e.g. GCal, Outlook, iCal, etc).
Your booking will now appear in your chosen calendar app
Certificate of Currency
A Certificate of Currency (CoC) is available on each listing that is on Premium Membership.
To generate, please follow these steps:
- Log on to your Owners Dashboard
- Click on "Membership."
- Select "Manage."
- Scroll down to "My documents."
- Click "Download."