Information for Hirers

This section provides information to people looking to hire a caravan, camper van, camper trailer, or motorhome on Camplify.

GETTING STARTED: How do I create a profile?
Get started on Camplify by creating a free profile and telling us about yourself. You'll then receive a login to our booking system, from which you can...
Sat, 25 Nov, 2017 at 5:31 AM
GETTING STARTED: How does Camplify work?
Camplify is Australia's largest caravan hire and RV sharing community. We link owners of caravans and RVs together with holidaymakers in a secure peer-...
Sat, 25 Nov, 2017 at 5:31 AM
BOOKINGS AND ENQUIRIES: How long does it take for the owner to respond to my booking request?
We recommend allowing at least 48 hours for the RV owner to respond to your booking request. While you’re waiting for a response, it is a good idea to [brow...
Sat, 25 Nov, 2017 at 5:31 AM
BOOKINGS AND ENQUIRIES: After at least 48hrs I still haven’t received a response from the owner, what now?
If you are still set on hiring the RV, send through another message to the owner prompting them to reply. If after a few days the owner hasn’t responded, [s...
Sat, 25 Nov, 2017 at 5:31 AM
BOOKINGS AND ENQUIRIES: How do I know if the RV is available for my dates or not?
The dates of any confirmed bookings will be blocked out on the booking calendar. The RV will appear to you as booked out for those dates.
Sat, 25 Nov, 2017 at 5:31 AM
PAYMENT: Does it cost extra for drop-off?
Yes, usually. We leave this added cost optional to the owner. The cost is calculated by the travel distance required multiplied by the per kilometre rate no...
Sat, 25 Nov, 2017 at 5:31 AM
COMMUNICATION: How do I know the owner has contacted me?
When you make a booking request or enquiry, the owner will respond with a message. Messages from owners can be accessed and managed through your Camplify da...
Sat, 25 Nov, 2017 at 5:31 AM
COMMUNICATION: What sort of questions should I be asking the owner?
It is important that you ask the RV owner about any uncertainties you may have. You may consider asking: - What time can I pick up and drop off the RV? ...
Sat, 25 Nov, 2017 at 5:31 AM
COMMUNICATION: How quickly do I need to respond to messages?
As soon as possible. Camplify RV owners generally expect hiring members to respond to messages within 48 hours. If you're super keen on hiring a partic...
Sat, 25 Nov, 2017 at 5:31 AM
PRE-HIRE: What is a pre-hire checklist?
A pre-hire check list is an important document that is completed by both yourself and the owner immediately prior to the commencement of the hire. Think of ...
Sat, 25 Nov, 2017 at 5:31 AM