We understand that things happen and, in some circumstances, cancellations need to be made. If you need to cancel, it is imperative that you contact the owner as soon as possible. Below is the Camplify Cancellation policy:
We appreciate that circumstances can change and that You may need to cancel Your booking.
A booking is deemed as cancelled when You click the cancel button on Your profile page relating to that booking. You must pay the cancellation fee notified to You when the cancellation is accepted.
- Up to 31 days prior to the Rental Period You will receive a full refund.
- Between 30 Days and 14 days to the Rental Period You will receive a 50% refund.
- 13 Days or less from the Rental Period You will receive no refund.
Any entitlement to a refund is subject to the Camplify Booking Fee, which is non-refundable and any and all taxes will be retained and remitted. Cleaning fees are refunded if a cancellation is made in accordance with this clause. If there is a dispute with the Caravan Owner regarding cancellation, You must notify Camplify within 48 hours of booking and allow Camplify to resolve the dispute. In extenuating circumstances, Camplify in its sole discretion may waive the operation of the Cancellation policy.