We understand that things happen and in some circumstances cancellations need to be made.


Here are the steps to cancelling a booking;



  • Login by clicking on the My Dashboard link

  • Click on the dashboard menu in Bookings

  • Find the booking in the list

  • Click VIEW BOOKING REQUEST

  • In the top right corner you will see the CANCEL BOOKING button;




  • Click this button and a dialogue box will appear;




  • Complete this form with the reason you a cancelling and click the yes I want to decline this booking;




  • Now press the DECLINE BOOKING button. 

  • Please note your reason for declining the booking will be sent to the owner in an email.